FREE SHIPPING ON ORDERS OVER $69 AVAILABLE FOR U.S. & SELECTED REGIONS
.png)
FAQ
You Asked, We Answered
We've gathered some of your most common questions to save you some time. If you still can't find what you're looking for, please send us an email, we're happy to help!
When will I receive my order?
Usually, it takes 3 – 7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
-
USA: 3 – 5 business days
-
Europe: 6 – 9 business days
-
Australia: 2 – 15 business days
-
International: 10 – 20 business days
International Ordering -What do I need to know?
Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. End recipient is responsible for these fees.
We highly recommend including your phone number in the order when ordering internationally - this will minimize the risk of an order being lost in transit and make delivery of the order smoother.
My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address.
● Ask your local post office if they have your package.
● Stop by your neighbors in case the courier left the package with them.
Pro tip: Package theft is on the rise— If you're expecting a home delivery and you know you won't be home to accept it, use an address where you know you'll be!
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at support@artpeggio.com with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but the new order would be at your expense.
How are your products made and shipped?
We work with a reliable, high-quality print-on-demand company with facilities worldwide! So depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!
How do I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at support@artpeggio.com.
I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
Product disclaimers:
If you receive a product with a mark - please wash it before reporting a problem.
If you notice some discoloration or off white residue on your T-shirt. Do not worry! These are not stains and will wash off after the first wash cycle. Our apparel is created with the latest in garment printing technology. In addition, inks used are water-based and eco-friendly.
What’s your return policy?
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at support@artpeggio.com!
Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us with photos of the wrong/damaged item, and we’ll sort that out for you.
Can I exchange an item for a different size/color?
At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section.
Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!
We want your experience to be flawless. If you have any additional questions, please get in touch with us at support@artpeggio.com.
